Patient advice and liaison services (PALS) Good Hope Hospital
Contact us
About PALS
The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.
PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.
Information
PALS (now known as Patient Services) are open between 9am and 5pm Monday to Friday. You can leave a message outside of these hours and we will call you back the next working day.
Trust
Heart Of England NHS Foundation Trust
This information was supplied by NHS website on 16 July 2025.